At rideme.ng, your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our app, services, and website.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: This includes your name, phone number, email address, and payment details when you register or use our services.
- Location Data: We collect and process real-time location information from your device to connect you with nearby drivers.
- Usage Data: This includes details about your use of the app, such as ride history, preferences, and app settings.
- Device Information: We collect information about your device, such as your IP address, device type, and operating system.
2. How We Use Your Information
We use your information to:
- Provide ride-hailing services through the app.
- Connect you with drivers nearby.
- Process payments and manage your account.
- Communicate with you about your rides and send notifications.
- Improve and optimize our services based on your feedback and usage.
- Ensure the safety and security of our users and drivers.
3. Sharing Your Information
We may share your personal information with:
- Drivers: To facilitate your ride request, your name and pick-up/drop-off locations will be shared with the assigned driver.
- Third-Party Service Providers: We use third-party services for payment processing, app analytics, and other essential operations.
- Legal Authorities: If required by law, we may disclose information to comply with legal obligations or protect the safety of users.
4. Data Security
We take reasonable steps to protect your information from unauthorized access, theft, or loss. We use encryption and secure protocols for data transmission, and your payment information is never stored on our servers.
5. Your Choices
- Location Services: You can control or disable location sharing through your device settings. However, disabling location services may limit the functionality of the app.
- Communication Preferences: You can opt out of receiving promotional messages by following the instructions in those messages or updating your settings in the app.
6. Third-Party Links
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
7. Children’s Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If we discover we have collected personal information from a child under 18, we will promptly delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here, and we encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
- Email: support@rideme.ng
- Phone: 0902712124
- Address: Awka, Anambra State, Nigeria
This is a general privacy policy template, and I recommend consulting with a legal professional to ensure compliance with local regulations and laws, especially concerning data protection (e.g., GDPR, CCPA).