RideMe Terms & Conditions

Effective May, 2018




Section 1 - Contractual Relationship

Important – please read these Terms and Conditions of Use (“Terms”) carefully as they constitute a legally binding agreement (“Agreement”) between you (“Driver” or “Rider” or “User/s”) and Rideme Logistics Software Ltd (“Rideme” or the “Company”). By using the Rideme mobile application and or website (collectively, the “Services”), you agree that you have read, understood, accepted and agreed with the Terms. These Terms supersede prior Agreements with you. Rideme has the right but not the obligation to immediately terminate or modify these Terms or any Services to you at any time for any reason which will be deemed effective upon posting at rideme.ng and your continued access or use of the Services after such posting constitutes your consent to be bound by the new Terms, as amended. You agree that it shall be your responsibility to review the Terms regularly or before you use the Services whereupon the continued use of the Services after any such changes, whether or not reviewed by you, shall constitute your consent and acceptance to such changes.

RIDEME DOES NOT PROVIDE TRANSPORTATION SERVICES, AND IS NOT A TRANSPORTATION CARRIER. RIDEME PROVIDES TECHNOLOGY SERVICES THAT MATCH INDIVIDUALS WHO SEEK TRANSPORTATION (“RIDERS”) WITH PERSONS WHO PROVIDE TRANSPORTATION AS INDEPENDENT CONTRACTORS (“DRIVERS”). DRIVERS AND RIDERS ARE COLLECTIVELY REFERRED TO HEREIN AS “USERS” AND EACH SHALL CREATE A USER ACCOUNT THAT ENABLES ACCESS TO THE SERVICES. IT IS UP TO EACH USER TO DECIDE WHETHER OR NOT TO LOGIN TO THE SERVICES AND OFFER OR ACCEPT TRANSPORTATION FROM ANOTHER USER AND ANY SUCH DECISION IS MADE IN SUCH USER’S SOLE DISCRETION. EACH OFFER OR ACCEPTANCE OF TRANSPORT SHALL CONSTITUTE A SEPARATE AGREEMENT BETWEEN SUCH USERS. BY REGISTERING TO ACCESS THE SERVICES, DRIVERS AGREE TO BE INDEPENDENT CONTRACTOR AND UNDERSTAND THAT THEY ARE NOT EMPLOYED BY THE COMPANY. FURTHERMORE DRIVERS COMMIT TO UNDERSTANDING THEIR LEGAL, INSURANCE AND TAX OBLIGATIONS AS AN INDEPENDENT CONTRACTOR.

For each ride conducted, the Services require destination and pick up information. The Services will display an approximate fare estimate for that specific ride, based on an average incorporating such factors as distance, duration, time of day and location. Riders may view the estimated time of arrival, Driver ratings, Driver’s profile and vehicle information for various available Drivers. The Rider has complete discretion as to Driver selection and the Driver has complete discretion as to Rider acceptance.

Section 2 - Representations and Warranties

By using the Service, you expressly represent and warrant that you are legally entitled to accept and agree to the Terms and that you are at least eighteen (18) years old or have parental consent. Without limiting the generality of the foregoing, the Services are not available to persons under the age of eighteen (18) or such persons that are forbidden for any reason whatsoever to enter into a contractual relationship unless parental consent is obtained and provided to Rideme. By using the Service, you further represent and warrant that you have the right, authority and capacity to use the Service and to abide by the Terms. You further confirm that all the information which you provide shall be true and accurate. Your use of the Service is for your own sole, personal use. You undertake not to authorise others to use your identity or User status, and you may not assign or otherwise transfer your user account to any other person or entity, unless expressly prohibited by the Company in advance through prior arrangement with the Company. When using the Service you agree to comply with all applicable Nigerian laws while using the Service.

You may only access the Service using authorised means. It is your responsibility to check and ensure that you have downloaded the correct Software for your device. The Company is not liable if you do not have a compatible device or if you have downloaded the wrong version of the Software to your device. The Company reserves the right not to permit you to use the Service should you use the Services with an incompatible or unauthorised device or for purposes other than which the Services are intended to be used.

Section 3 - By using the Services, Riders agree that:

  • You will only use the Service for lawful purposes;
  • You will not hold Rideme responsible for any personal belongings left in the car and you understand and accept that the loss of these items is not covered under any Rideme insurance policy. Passengers who lose an item should immediately contact Rideme so the driver may be contacted to try and locate the lost item;
  • You will only use the Services for the purpose for which they are intended to be used;
  • You will not use the Services to cause nuisance, annoyance, inconvenience or make fake bookings – fake bookings will result in automatic account deactivation;
  • You shall not contact a Driver for purposes other than to use the Services;
  • You will not impair the proper operation of the network;
  • You shall not intentionally or unintentionally cause or attempt to cause damage to the Driver or the Drivers vehicle and property;
  • You will only use the Services for your own use and will not resell it to a third party;
  • You will keep secure and confidential your account password or any identification we provide you which allows access to the Service;
  • You will provide us with whatever proof of identity we may reasonably request or require;
  • You agree to provide accurate, current and complete information as required for the Services and undertake the responsibility to maintain and update your information in a timely manner to keep it accurate, current and complete at all times during the term of this Agreement;
  • You agree that the Company may rely on your information as accurate, current and complete;
  • You acknowledge that if your information is untrue, inaccurate, not current or incomplete in any respect, the Company has the right but not the obligation to terminate this Agreement and your use of the Services at any time with or without notice;
  • Unless otherwise permitted by Rideme in writing, you may only possess one Account;
  • You are aware that when requesting transportation services by SMS or use of the Service, standard telecommunication charges will apply;
  • You agree that the Service is provided on a reasonable effort basis;
  • You agree that your use of the Service will be subject to the Company’s Privacy Policy as may be amended from time to time;
  • Your use of the Service grants you no rights in relation to the Rideme intellectual property rights (including without limitation, copyright, trademarks, logos, graphics, photographs, animations, videos and text or rights in and to the Rideme software and or Services;
  • You agree to defend, indemnify and hold harmless Rideme and its subsidiaries in accordance with Clause 16 of these Terms below; and
  • You agree to compensate or defend Rideme fully against any claims or legal proceedings brought against Rideme by any other person as a result of your breach of these Terms.

Section 4 - By using the Services, Partners and Drivers agree that:

  • You must be at least 18 and have held a valid full licence for at least 1 year;
  • You are medically fit to operate a motor vehicle and have the appropriate commercial licence extension, approvals and authority to provide transportation to Riders for the State or Territory in which you provide Services;
  • You will only provide Services using the vehicle that has been registered with Rideme and you will not transport more passengers than can securely be seated in such vehicle;
  • It is your responsibility to ensure you have the appropriate insurances in place, and it is your requirement to provide an up to date Certificate of Currency to Rideme;
  • You will contact your insurance company to ensure you are appropriately covered for the carrying of commercial passengers;
  • You will contact your insurance company to ensure you are appropriately covered for the carrying of commercial passengers;
  • You will be solely responsible for any and all liability that results from or is alleged as a result of your provision of transportation, including, but not limited to personal injuries, death and property damages;
  • In the event of a motor vehicle accident you will be solely responsible for compliance with any applicable statutory or department of motor vehicles requirements, for reporting the accident to Rideme and your insurer in a timely manner, and for all necessary contacts with your insurance carrier;
  • You will comply with all applicable laws, rules and regulations while providing transportation and you will be solely responsible for any violations of such provisions;
  • You will only use the Services for the purpose for which they are intended to be used;
  • You will not use the Services for sending or storing any unlawful material or for fraudulent purposes;
  • You agree that the Company may obtain information about you, including your criminal and driving records, and you agree to provide any further necessary authorisations to facilitate our access to such records during the term of the Agreement.
  • You will pay all applicable federal, state and local taxes based on your use of the Services and any payments received by you;
  • You will not use the Services to cause nuisance, annoyance, inconvenience or make fake bookings – fake bookings will result in automatic account deactivation; and you will be liable if any damages arises.
  • You will not impair the proper operation of the network;
  • You will only use the Services for your own use and will not resell it to a third party;
  • You will keep secure and confidential your account password or any identification we provide you which allows access to the Service;
  • You will provide us with any proof of identity we may reasonably request or require;
  • You agree to provide accurate, current and complete information as required for the Services and undertake the responsibility to maintain and update your information in a timely manner to keep it accurate, current and complete at all times during the term of this Agreement. You agree that the Company may rely on your information as accurate, current and complete. You acknowledge that if your information is untrue, inaccurate, not current or incomplete in any respect, you will be liable for any resulting damages and the Company has the right but not the obligation to terminate this Agreement and your use of the Services at any time with or without notice;
  • You will provide us with any proof of identity we may reasonably request or require;
  • Unless otherwise permitted by Rideme in writing, you may only possess one account on Rideme app;
  • You are aware that when requesting transportation services by SMS or use of the Service, standard telecommunication charges will apply;
  • You agree that the Service is provided on a reasonable effort basis;
  • You agree to defend, indemnify and hold harmless Rideme and its subsidiaries in accordance with Clause 16 of these Terms below; and
  • You agree that your use of the Service will be subject to the Company’s Privacy Policy as may be amended from time to time.

Section 5 - Payments

As a Rider, you agree that any amounts charged following a ride (“Charge”) are mandatory and due and payable immediately upon completion of the ride. Charges include applicable (ride) fees, tolls, surcharges, and taxes as applicable. Rideme has the authority and reserves the right to determine and modify pricing by posting applicable Charges to the Company’s website. Charges will vary depending on your use of Rideme, Big Rideme or Fancy Rideme and you are responsible for reviewing Charges and shall be responsible for all Charges incurred under your User account regardless of your awareness of such Charges or the amounts thereof.

  • Ride fees: consist of a base price and incremental charges based on the duration and distance of your ride. A temporary fare increase may be added in the future during peak periods to manage short term demand and supply in-equilibriums. For particularly short rides, a minimum ride fee will apply.
  • Payment processing: is facilitated through a third party API.
  • Cancellation fee: in the event that a Rider cancels a transport request after more than 2 minutes, makes repeated or frequent cancellations, or fails to show up in a timely manner, you agree to pay a cancellation/waiting fee as determined by Rideme. Rideme may also assess a cancellation fee against you if we suspect that you have intentionally delayed/cancelled rides/ disrupt the provision of Services.
  • Damage fee: if a Driver reports that a Rider has materially damaged the Driver’s vehicle, the Rider agrees to pay a damage fee to the extent of the damage (as determined by the Driver in their sole discretion), towards vehicle repair or cleaning. Drivers shall be responsible for rectifying damage caused to their vehicle; Rideme has neither the requirement nor the obligation to take responsibility for any damage to a Drivers vehicle.
  • Payment authorisation: Riders agree that Rideme may issue a reasonable authorisation hold, which is not an actual charge against your credit/debit card (“Card”), in order to verify your payment method via a Card. The hold may appear in your statement as “pending”. The authorisation hold is issued as a preventive measure against any unauthorised or fraudulent usage of your Card.
  • Other charges: other fees, tolls, and surcharges may apply to your ride, including actual or anticipated airport fees, state or local fees, tolls (and return tolls in select instances), and processing fees for split payments.
  • Taxes: where required by law Rideme will collect applicable taxes.
  • Refunds: once you have completed a journey using the Service, you are required to make payment in full through cash or card payment whereby your payment will be deducted automatically from your Card and is non-refundable (since the journey has already been provided). If you have any complaints in relation to the transportation, that dispute must be taken up with the Driver directly. Any refunds owed to you as a Rider be they for reversal of a cancellation fee or otherwise shall be applied as a credit to your next ride.
  • Promotions: at its sole discretion, the Company may make available promotions with different features to any of our Riders or prospective Riders. These promotions, unless made to you, shall have no bearing whatsoever on your Agreement or relationship with Rideme.
  • Administration fee: in exchange for permitting your use to the Services as a Driver, you agree to pay Rideme a flat rate subscription fee or fee on each transaction in which you provide transportation. Administration fee is required for services, thus the driver is required to pay for administration, security, support and other related costs and or to comply with relevant legislation in addition to the flat rate where required by Rideme . Rideme Logistics Software Ltd reserves the right to change the Subscription/Administrative Fee at any time at the Company’s discretion and will provide Drivers with notice in the event of such change. Continued use of the Services after any such change in the Subscription/administrative fee calculation shall constitute your consent to such change.

The Company has the right to suspend the processing of any transaction where the Company reasonably believes that the transaction may be fraudulent, illegal or involves any criminal activity or where the Company reasonably believes a User to be in breach of the Terms.

You agree that you will cooperate in relation to any financial crime screening that is required and to assist us in complying with any prevailing laws or regulations in place.

You shall be responsible to resolve any disputes with your Card Company on your own.

Section 6 - Taxes

Users agree that this Agreement shall be subject to all prevailing statutory taxes, duties, fees, charges and/or costs, however denominated, as may be in force and in connection with any future taxes that may be introduced at any point of time. Users further agree to use their best efforts to do everything necessary and required by the relevant laws to enable, assist and/or defend the Company to claim or verify any input tax credit, set off, rebate or refund in respect of any taxes paid or payable in connection with the Services supplied under this Agreement.

Section 7 – License Grant & Restriction

Subject to the Terms of this Agreement, you are hereby granted a non-exclusive, limited, non-transferable, freely revocable license to use the Rideme Services for personal, non-commercial use only and as permitted by the features of the Service and applicable law. Rideme reserves all rights not expressly granted herein in the Service and the Service Content. Rideme may terminate this license at any time for any reason.

You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Services in any way; (ii) modify or make derivative works based on the Services; (iii) create internet “links” to the Application or “frame” or “mirror” any software on any other server or wireless or internet-based device; (iv) reverse engineer or access the software in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of the services, or (c) copy any ideas, features, functions or graphics of the Services, (v) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Services, (vi) use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of the Services or its contents; (vii) post, distribute or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights, (viii) remove any copyright, trademark or other proprietary rights notices contained in the Service.

You may use Services only for your personal, non-commercial purposes and shall not use the Services to: (i) send spam or otherwise duplicative or unsolicited messages; (ii) send or store infringing, obscene, threatening, libellous, or otherwise unlawful or tortious material, including but not limited to materials harmful to children or violative of third party privacy rights; (iii) send material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (iv) interfere with or disrupt the integrity or performance of the Service or the data contained therein; (v) attempt to gain unauthorised access to the Services or its related systems or networks; or (vi) impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity (vii) to abstain from any conduct that could possibly damage the Company’s reputation or amount to being disreputable.

Section 8 – Intellectual Property Ownership

The Company shall own all rights, title and interests, including all related intellectual property rights. Users may choose to or the Company may invite you to submit comments or ideas about the Service, including how to improve the Services (“Ideas”). By submitting any Idea, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place Rideme under any fiduciary or other obligation, and that we are free to use the Idea without any additional compensation to you, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone. You further acknowledge that, by acceptance of your submission, Rideme does not waive any rights to use similar or related ideas previously known to Rideme, or developed by its employees, or obtained from sources other than you. The Terms do not constitute a sale agreement and do not convey to you any rights of ownership in or related to the Services, or any intellectual property rights owned by the Company. The Company name, the Company logo, the Services and the product names are trademarks of the Company or third parties, and no right or license is granted to use them.

Section 9 – Anti-Discrimination

Users will not discriminate or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation. You will make reasonable accommodation for service animals.

Section 10 – Rating system

All users agree to mutual rating system when using the Services. Users consent to other users rating them based on the User experience or on specific factors set exclusively by Rideme. The purpose of these ratings is to create a community of mutual trust, respect and responsibility among Users. These ratings may be used to deactivate a driver who continuously falls below a certain minimum expected standard exclusively set by the Company, to be determined by the Company at its sole discretion.

Section 11 – Confidentiality

You shall maintain in confidence all information and data relating to the Company, its Services, products, business affairs, marketing and promotion plans or other operations and its associated Companies which are disclosed to you by or on behalf of the Company (whether orally or in writing and whether before, on or after the date of this Agreement) or which are otherwise directly or indirectly acquired by you from the Company, or any of its affiliated Companies, or created in the course of this Agreement. You shall further ensure that the use of such confidential information is made in order to perform the Services, and shall not without the Company’s prior written consent, disclose such information to any third-party nor use it for any other purpose.

The above obligations of confidentiality shall not apply to the extent that you can show that the relevant information:

  • Was at the time of receipt already in the Recipient’s possession;
  • Is, or becomes in the future, public knowledge through no fault or omission of the recipient;
  • Was received from a third-party having the right to disclose it; or
  • Is required to be disclosed by law.

Section 12 – Personal Data Protection

You agree and consent to the Company using and processing your Personal Data for the Purposes and in the manner as identified hereunder.

For the purposes of this Agreement, “Personal Data” means information about you (the User), from which you are identifiable, including but not limited to your name, licence details, nationality, address, telephone number, credit or debit card details, race, gender, date of birth, email address, any information about you which you have provided to the Company in registration forms, application forms or any other similar forms and/or any information about you that has been or may be collected, stored, used and processed by the Company from time to time and includes sensitive personal data such as data relating to health, religious or other similar beliefs.

The provision of your Personal Data is voluntary. However, if you do not provide the Company your Personal Data, your request for the registration may be incomplete and the Company will not be able to process your Personal Data for the Purposes outlined below and may cause the Company to be unable to allow you to use the Service.

The Company may use and process your Personal Data for business and activities of the Company which shall include, without limitation the following (the “Purpose”):

  • To perform the Company’s obligations in respect of any contract entered into with you;
  • To provide you with any services pursuant to the Terms herein;
  • To process your participation in any events, promotions, activities, focus groups, research studies, contests, promotions, polls, surveys or any productions and to communicate with you regarding your attendance thereto;
  • Process, manage or verify your registration for the Service pursuant to the Terms herein;
  • To validate and/or process payments pursuant to the Terms herein;
  • To develop, enhance and provide what is required pursuant to the Terms herein to meet your needs;
  • To process any refunds, rebates and or charges pursuant to the Terms herein;
  • To facilitate or enable any checks as may be required pursuant to the Terms herein;
  • To respond to questions, comments and feedback from you;
  • To communicate with you for any of the purposes listed herein;
  • For internal administrative purposes, such as auditing, data analysis, database records;
  • For purposes of detection, prevention and prosecution of crime;
  • For the Company to comply with its obligations under law;
  • To send you alerts, newsletters, updates, mailers, promotional materials, special privileges, festive greetings from the Company, its partners, advertisers and or sponsors;
  • To notify and invite you to events or activities organised by the Company, its partners, advertisers, and or sponsors; and
  • To share your Personal Data amongst the Company’s within the Group and the Group’s agents, third party providers, developers, advertisers, partners, event companies or sponsors who may communicate with you for any reasons whatsoever.

If you do not consent to the Company processing your Personal Data for any of the Purposes, please notify the Company at hello@rideme.ng.

If any of the Personal Data that you have provided to us changes, for example, if you change your e- mail address, telephone number, payment details or if you wish to cancel your account, please update your details by sending your request to the support contact details @ hello@rideme.ng.

We will, to the best of our abilities, effect such changes as requested within fourteen (14) working days of receipt of such notice of change.

By submitting your information you consent to the use of that information as set out in the form of submission and in these Terms.

Section 13 - Use of Google Services

Rideme’s technology incorporates certain software provided by Google (namely, the Maps API). In agreeing to these Terms, all Users also agree to Google’s current Terms of Use.

Section 14 - Analytics, Location Data

Rideme may directly collect analytics data, or use third-party analytics tools, to help us measure traffic, safety, security and usage trends for our service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Services. We collect and use this analytics information in both individual and aggregate form.

When you access the Services we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse, drive, and use the Services. Some features of the Services, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.

We use or may use cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalised content and information; (c) to provide and monitor the effectiveness, safety and security of Users and Service; (d) monitor individual and aggregate metrics such as total number of visitors, traffic, driving habits, and demographic patterns; (e) diagnose or fix technology problems; (f) help you efficiently access your information after you sign in; (g) to provide advertising to your browser or device, and (h) update the Services.

Section 15 - Third Party Interactions

The Services may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by Rideme. Rideme does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third party website from the Services, you do so at your own risk, and you understand that this Agreement and Rideme’s Privacy Policy do not apply to your use of such sites. You expressly relieve Rideme from any and all liability arising from your use of any third-party website, service, or content. Additionally, your dealings with or participation in promotions of advertisers found on the Services, including payment and delivery of goods, and any other terms (such as warranties) are solely between you and such advertisers. You agree that Rideme shall not be responsible for any loss or damage of any sort relating to your dealings with such advertisers.

Section 16 - Indemnification

You agree to defend, indemnify and hold harmless Rideme and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to legal fees) arising from: (i) your use of and access to the Services, including any data or content transmitted or received by you; (ii) your violation of any Terms of this Agreement, including without limitation your breach of any of the representations and warranties below; (iii) your violation of any third-party right, including without limitation any right of privacy or intellectual property rights; (iv) your violation of any applicable law, rule or regulation; (v) any claim or damages that arise as a result of any of your User content or any that is submitted via your account; (vi) any other party’s access and use of the Service with your unique username, password or other appropriate security code; or (vii) any and all claims or damages (alleged or actual) that arise as a result of transportation you provide as a Driver or transportation you receive as a Rider.

Section 17 - Disclaimer of Warranties

THE COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICES. THE COMPANY DOES NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICE WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIALS PURCHASED OR OBTAINED BY YOU THROUGH THE APPLICATION WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS IN THE SERVICE WILL BE CORRECTED, OR (F) THE APPLICATION OR THE SERVER(S) THAT MAKE THE APPLICATION AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR (G) THE SERVICE TRACKS YOU OR THE VEHICLE USED BY THE DRIVER. THE SERVICE IS PROVIDED TO YOU STRICTLY ON AN “AS IS” BASIS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY EXCLUDED AND DISCLAIMED TO THE HIGHEST AND MAXIMUM EXTENT. THE COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE AS TO THE RELIABILITY, SAFETY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF ANY SERVICES, INCLUDING BUT NOT LIMITED TO THE DRIVER SERVICES OBTAINED BY OR FROM THIRD PARTIES THROUGH THE USE OF THE SERVICES. YOU ACKNOWLEDGE AND AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY THIRD PARTY SERVICES, INCLUDING BUT NOT LIMITED TO THE DRIVER SERVICES REMAINS SOLELY AND ABSOLUTELY WITH YOU AND YOU SHALL HAVE NO RECOURSE WHATSOEVER TO THE COMPANY.

Section 18 - No Warranty or Guarantee Provided as to Driver or Passenger Safety

Rideme has taken commercially reasonable steps (including those required by regulatory authorities) to review a Drivers commercial licence extension as required by Nigerian law, reviewing proof of vehicle insurance, and reviewing for a valid driver’s license. This however, is not to be deemed a warranty or guarantee, either express or implied, for the safety of a ride, the reliability of a Driver, a ride or the Driver’s vehicle, or for anything else, and Rideme expressly disclaims all warranties as to Drivers and Riders. A User should take all reasonable steps in determining whether to accept a ride from Driver or give a ride.

Rideme is not responsible for any damages (including personal injury, death, property damage, lost time or wages, and the like) resulting from or related to a ride facilitated by the Services, or for resolving any disputes between Users. You hereby agree that your use of the Services is at your sole risk.

Section 19 - Internet Delays

THE SERVICE MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS INCLUDING THE DEVICE USED BY YOU OR THE THIRD PARTY TRANSPORTATION PROVIDER BEING FAULTY, NOT CONNECTED, OUT OF RANGE, SWITCHED OFF OR NOT FUNCTIONING. THE COMPANY IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, DAMAGES OR LOSSES RESULTING FROM SUCH PROBLEMS.

Section 20 - Limitation of Liability

ANY CLAIMS AGAINST THE COMPANY BY YOU SHALL IN ANY EVENT BE LIMITED TO THE AGGREGATE AMOUNT OF ALL AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM YOU IN UTILISING THE SERVICE DURING THE EVENT GIVING RISE TO SUCH CLAIMS. IN NO EVENT SHALL THE COMPANY BE LIABLE TO YOU OR ANYONE FOR ANY DIRECT, INDIRECT, PUNITIVE, ECONOMIC, FUTURE SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OR LOSSES OF ANY TYPE OR KIND (INCLUDING PERSONAL INJURY, EMOTIONAL DISTRESS AND LOSS OF DATA, GOODS, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE). THE COMPANY SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE OR INJURY WHICH MAY BE INCURRED BY OR CAUSED TO YOU OR TO ANY PERSON FOR WHOM YOU HAVE BOOKED THE SERVICE FOR, INCLUDING BUT NOT LIMITED TO LOSS, DAMAGE OR INJURY ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THE SERVICE INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE THE SERVICE, ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY THIRD PARTY PROVIDER, ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE WEBSITE OR IS REFERRED TO BY THE SERVICE, EVEN IF THE COMPANY HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY DOES NOT AND WILL NOT ASSESS NOR MONITOR THE SUITABILITY, LEGALITY, ABILITY, MOVEMENT OR LOCATION OF ANY THIRD PARTY PROVIDERS INCLUDING DRIVERS, PARTNERS ADVERTISERS AND/OR SPONSORS AND YOU EXPRESSLY WAIVE AND RELEASE THE COMPANY FROM ANY AND ALL LIABILITY, CLAIMS OR DAMAGES ARISING FROM OR IN ANY WAY RELATED TO THE THIRD PARTY PROVIDERS INCLUDING DRIVERS, ADVERTISERS AND/OR SPONSORS. THE COMPANY WILL NOT BE A PARTY TO DISPUTES, NEGOTIATIONS OF DISPUTES BETWEEN USERS AND SUCH THIRD PARTY PROVIDERS INCLUDING DRIVERS, PARTNERS, UNIONS,ADVERTISERS AND/OR SPONSORS ETC. WE CANNOT AND WILL NOT BE OBLIGED TO PROVIDE PAYMENTS TO YOU, AND THE THIRD PARTY PROVIDERS, INCLUDING DRIVERS, ADVERTISERS, UNION AND/OR SPONSORS. RESPONSIBILITY FOR THE DECISIONS YOU MAKE REGARDING SERVICES AND PRODUCTS OFFERED VIA THE SERVICE (WITH ALL ITS IMPLICATIONS) RESTS SOLELY WITH AND ON YOU. YOU EXPRESSLY WAIVE AND RELEASE THE COMPANY FROM ANY AND ALL LIABILITY, CLAIMS, CAUSES OF ACTION, OR DAMAGES ARISING FROM YOUR USE OF THE SERVICE, OR IN ANY WAY RELATED TO THE THIRD PARTIES INCLUDING DRIVERS, ADVERTISERS AND/OR SPONSORS INTRODUCED TO YOU BY THE SERVICE. THE QUALITY OF THE DRIVER SERVICES SCHEDULED THROUGH THE USE OF THE SERVICES IS ENTIRELY THE RESPONSIBILITY OF THE DRIVER WHO ULTIMATELY PROVIDES SUCH TRANSPORTATION SERVICES TO YOU. YOU UNDERSTAND, THEREFORE, THAT BY USING THE SERVICES, YOU MAY BE EXPOSED TO TRANSPORTATION THAT IS POTENTIALLY DANGEROUS, OFFENSIVE, HARMFUL TO MINORS, UNSAFE OR OTHERWISE OBJECTIONABLE, AND THAT YOU USE THE SERVICE AT YOUR OWN RISK.

Section 21 - Notice

The Company may give notice by means of a general notice on the application; electronic mail to your email address in the records of the Company, or by written communication sent by registered mail or pre-paid post to your address in the record of the Company. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by registered mail or pre-paid post) or 1 hour after sending (if sent by email). You may give notice to the Company (such notice shall be deemed given when received by the Company) by letter sent by courier or registered mail to the Company using hello@rideme.ng

Section 22 - Assignment

The Agreement as constituted by the Terms as modified from time to time may not be assigned by you without the prior written approval of the Company but may be assigned without your consent by the Company. Any purported assignment by you in violation of this section shall be void.

Section 23 - No Agency

Drivers are Independent Contractors, and no agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended or created by this Agreement.

Section 24 - Copyright Infringement

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Services, please email hello@rideme.ng.

Section 25 - Term and Termination

This Agreement is effective upon your creation of a User account, as amended by any modifications made pursuant to Section 1 – Contractual Relationship. You may discontinue your use of or participation in the Services at any time, for any reason. We may suspend or deactivate your User account (either as a Rider and/or Driver), or revoke your permission to access the Services, at any time, for any reason, upon notice to you. We reserve the right to refuse access to the Services to any User for any reason not prohibited by law. Either party may terminate the Agreement for any reason upon written notice to the other party.

Section 26 - Arbitration

Users agree that any legal disputes or claims arising out of or related to the Agreement (including but not limited to the use of the Services, or the interpretation, enforceability, revocability, or validity of the Agreement, or the arbitrability of any dispute), that cannot be resolved informally shall be submitted to binding arbitration in the State or Territory in which the Agreement was performed. The arbitration shall be conducted by the appropriate arbitrator body, or as otherwise mutually agreed by you and Rideme. Any judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Claims shall be brought within the time required by applicable law. You and Rideme agree that any claim, action or proceeding arising out of or related to the Agreement must be brought in your individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative, collective, or class proceeding.

YOU ACKNOWLEDGE AND AGREE THAT YOU AND RIDEME ARE EACH WAIVING THE RIGHT TO A TRIAL IN COURT AT FIRST INSTANCE OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING.

Section 27 - General

This Agreement shall be governed by Nigerian law, without regard to the choice or conflicts of law provisions of any jurisdiction, and any disputes, actions, claims or causes of action arising out of or in connection with the Terms or the Services shall be subject to the exclusive jurisdiction of the Courts of Law in Nigeria to which you hereby agree to submit to.

You hereby agree that the Company is entitled to terminate this Agreement immediately in the event that you are found to be in breach of any of the terms stipulated in this Agreement. For the avoidance of doubt, the termination of this Agreement shall not require the Company to compensate, reimburse or cover any cost incurred by you in the course of you acquiring Services from the Driver under this Agreement.